1. Introduction
Welcome to the official website of Hoeizon Jewelry (“the Company” or “we”), located at www.hoeizonjewelry.com. This Privacy Policy aims to inform you about how we collect, use, and protect your personal information. By using our website and services, you agree to the terms of this Privacy Policy.2. Information We Collect
We may collect personal information in the following situations:
• Information You Provide During Registration: Such as name, email address, contact number, etc.
• Information Provided During Purchase: Shipping address, payment information (such as credit card or payment platform information), etc.
• Automatically Collected Information: We collect information related to your use of our website, such as IP address, device information, browser type, access time, and other browsing data, through cookies and similar tools.
3. How We Use Your Information
We use your information for the following purposes:
• Order Processing and Fulfillment: To process and fulfill your orders placed on our website.
• Customer Support: To respond to your inquiries and provide customer support services.
• Personalized Experience: To recommend products based on your browsing or purchase history.
• Marketing and Promotions: With your consent, to send promotional information via email or other contact methods.
• Security and Fraud Prevention: To monitor and prevent fraudulent activities and to ensure the safety of our website and users.
4. How We Share Your Information
We may share your information in the following situations:
• Service Providers: We may share your information with third-party partners who assist us in providing services, such as logistics companies, payment platforms, etc.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, or the safety of others.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Protection
We are committed to protecting the security of your personal information and take appropriate technical and organizational measures to prevent unauthorized access, use, modification, or disclosure. However, please understand that data transmission over the internet is not completely secure, and we cannot guarantee absolute security of all data.
6. Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA):
• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request the deletion of your information.
• Right to Opt-Out of Sale: We do not sell personal information. However, if this policy changes, California residents will have the right to opt out of the sale of their personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your rights, please contact us at the information provided in the “Contact Us” section below.
8. Use of Cookies
Our website uses cookies to enhance the user experience. Cookies are small files stored on your device that help us recognize your device and save your preferences. You can choose to reject or delete cookies via your browser settings, but this may affect certain functionalities of our website.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we recommend you review their privacy policies before using any third-party websites.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect our information practices or legal requirements. We will post the updated Privacy Policy on this page, along with the last updated date. Please review it periodically to stay informed.
11. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us via:
• Email: support@hoeizonjewelry.com